Refund policy
Our Commitment Your satisfaction is our priority. If something goes wrong with your order, we will make it right.
Damaged or Defective Items If your item arrives damaged or defective, please contact us within 7 days of delivery at [your email] with:
- Your order number
- A photo or video showing the issue
We will issue a full refund or send a replacement at no extra cost. You do not need to return the item.
Change of Mind / Cancellations Under Norwegian consumer law (angreretten), you have the right to cancel your order within 14 days of receiving it. To exercise this right, contact us at [your email]. Return shipping costs are the responsibility of the customer. Items must be unused and in original packaging.
Refund Processing Approved refunds are processed within 5–10 business days and returned to your original payment method.
Wrong Item Received If you received the wrong item, contact us within 7 days and we will send the correct item or issue a full refund — no return required.
Contact For any questions: jpc353330@gmail.com